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LESSON IN CRISIS COMMUNICATION

17 May 2013

LESSON IN CRISIS COMMUNICATION

“President Obama and his insular team are violating almost every principle of crisis management. Shoot straight. Ditch the spin. Don’t feed the fire. Restore trust. While the West Wing is run by smart and dedicated public servants, their crisis-communications instincts are horrible. They dissemble. They make things worse. And they undermine the administration’s credibility,” National Journal’s Ron Fournier says.

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